1. Agreement to these Terms
These Terms of Service ("Terms") are an agreement between you and AITECHZ ("AITECHZ," "we," "us," or "our"), a sole proprietorship registered in British Columbia, Canada. They govern your access to and use of our websites, including aitechz.com, and the web applications we operate (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
2. Our Services
AITECHZ provides AI-powered software that creates online store content, such as product listings, storefront designs, campaign images and product videos, through an online panel available to subscribers, along with related websites and content. Our public websites can be used without an account.
3. Subscriptions, billing and refunds
Plans and prices. Our paid plans, their prices and their usage limits are described on our Pricing page. Prices are shown in CAD and exclude any applicable taxes.
Billing and renewal. Subscriptions are billed in advance, monthly or yearly, through our payment processor, Stripe. Your subscription renews automatically at the end of each billing period until you cancel.
Access. After your first payment, we email access to your AITECHZ panel to the email address you used at checkout, within 24 hours.
Cancellation. You can cancel anytime from the customer portal or by contacting us. Cancellation takes effect at the end of the current billing period, and you keep access until then.
3-day money-back guarantee. If AITECHZ isn’t right for you, you can request a full refund of the first payment of your first subscription by emailing support@aitechz.com within 3 days of that payment. The guarantee is available once per customer.
Limits on refunds. We may decline a refund, or refund only part of a payment, if you have used more than 20% of any monthly allowance in your plan (such as AI product listings, images or videos), or if we reasonably suspect abuse, fraud, or repeated refund requests, including through multiple accounts.
Renewals. Renewal payments, whether monthly or yearly, are non-refundable. To avoid being charged for the next period, cancel before your renewal date. Other payments are non-refundable after the 3-day window.
Payment disputes. Please contact us before disputing a charge with your bank. If a charge is disputed, we may suspend your access while the dispute is resolved.
Nothing in this section limits any refund rights you have under applicable law.
4. Acceptable use
When using the Services, you agree that you will not:
- Use the Services in violation of any applicable law or regulation;
- Attempt to gain unauthorized access to the Services, other users' data, or our systems;
- Interfere with or disrupt the operation of the Services, including by circumventing rate limits or security measures;
- Use the Services to generate or distribute content that is unlawful, harmful, or infringes the rights of others;
- Use automated means to access the Services at a scale that burdens our infrastructure; or
- Resell or commercially redistribute the Services without our prior written consent.
5. AI-generated content
Our Services use artificial intelligence models to process the content you submit and to generate output. AI-generated output is produced automatically and may be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing output before relying on it and for how you use it. The Services do not provide professional advice of any kind.
6. Your content
You retain ownership of the content you submit to the Services. By submitting content, you grant us a limited license to process it as necessary to operate and provide the Services, including transmitting it to the third-party AI providers that power our tools. You represent that you have the rights necessary to submit the content you provide.
7. Intellectual property
The Services, including their design, text, graphics, and software, are owned by AITECHZ or our licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, or create derivative works of the Services.
8. Third-party services
The Services rely on third-party providers, including hosting and AI model providers, and may link to third-party websites. We are not responsible for third-party services, and your use of them may be subject to their own terms and policies.
9. Privacy
Our Privacy Policy describes how we collect, use, and share information in connection with the Services, and is incorporated into these Terms by reference.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AITECHZ AND ITS MEMBERS, OFFICERS, AND EMPLOYEES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
12. Indemnification
You agree to indemnify and hold harmless AITECHZ from any claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Services, or your violation of these Terms.
13. Changes and termination
We may modify or discontinue the Services, in whole or in part, at any time. We may update these Terms from time to time; if we make material changes, we will update the effective date above and post the revised Terms on this page. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms. We may suspend or terminate access to the Services for conduct that violates these Terms.
14. Governing law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or the Services will be resolved in the courts located in Vancouver, British Columbia, and you consent to their jurisdiction.
15. Contact
Questions about these Terms can be sent to support@aitechz.com.